Opening hours: Sat 10am - 4pm
Free appointment at any time to suit you

Frequently Asked Questions

Do you buy second-hand pianos?

Sometimes we do! We welcome good quality upright and grand pianos in many brands, especially Yamaha, Kawai and Steinway & Sons.

However, if your piano is very old (more than around 60 years) or in poor condition, then that's not something we will take on. We can only suggest Gumtree, Ebay or Facebook Marketplace to move those pianos on. And unfortunately sometimes the only place we can suggest is Piano Heaven, (aka the dump) which is a sad reality once an instrument is past its best-before date. Maybe try upcycling your very old piano into something else, like a bookcase, desk or even a garden feature!

What sort of pianos do you maintain?

Our customers have many and varied pianos, and Jason has been looking after some of them for nearly 30 years! Jason is an accredited Steinway and Yamaha technician but has experience with just about every piano you can imagine. We do not tune pianos over about 60 years old. There are still so many pianos around Brisbane that Jason is usually booked 2-3 weeks in advance so we had to draw a line somewhere. If you aren't sure about your piano, feel free to contact us.

How often should my piano be tuned?

Pianos work best when serviced and tuned every 12 months. This helps your piano maintain pitch and can help trouble-shoot any issues before they become big problems.

How soon should I expect my goods to arrive?

If it is a piano that you are purchasing, the delivery time is usually around 5 business days. We use professional carriers to deliver all of our pianos to make sure you get the best service. If the item can be posted or couriered, then our delivery time is generally 2-3 working days.

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