Any day by appointment and every Saturday 10am-4pm

Shipping & Delivery Policy

Pianos

If you are in the Brisbane region we will include the cost of your piano delivery in your purchase price. Our pianos are usually ready to go but sometimes they will need some final touches before they are ready to be delivered, especially if the client has any special requests. Otherwise the piano is booked for delivery as soon as payment is received. We cover the costs of delivery even if you have stairs, but if your delivery requires crane access, additional fees will be applicable.

We use only professional piano carriers to deliver our instruments and as you can appreciate, this is a specialised art. These carriers usually get your piano delivered within 5-10 business days in Brisbane, and within 3 weeks for further South East Queensland destinations.

Interstate or regional Queensland delivery can be arranged on request and we will only charge the delivery rate that the carrier charges us. We will also allow for the offset of local delivery when calculating interstate deliveries.

Everything else…

Accessories, sheet music and benches etc will be shipped within 2 business days via Australia Post. We offer $5 flat rate postage on sheet music whether you buy one book or 10.

Any online items can be collected from the shop with prior arrangement.

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